Complaints and Appeals

IJARCSE takes every complaint and appeal seriously and answers each one.

Appealing a decision

  1. Write to the editorial office. Email editor@ijarcse.org within 30 days of the decision, with your submission ID and the subject “Appeal”.
  2. Explain why. Respond to the reviewers’ comments point by point and say why you think the decision was wrong.
  3. Independent look. An editor who was not involved in the first decision reviews the appeal and may ask a new reviewer.
  4. Answer. You receive a reasoned decision. The decision on an appeal is final.

Complaints

Complaints about the journal’s process, an editor, a reviewer or a published article can be sent to editor@ijarcse.org with the subject “Complaint”. We acknowledge complaints within 2 business days and aim to resolve them within 30 days.

Complaints about research or publication ethics are handled following COPE guidance. If a complaint concerns an editor, it is handled by another member of the editorial board or by the publisher, Wissira Research Lab LLC.